Error messages - stata refused to send file/proxy host not found

[Mbako MBO]

I am using stata 13 (IC), am trying to down load an ssc package - xttest2 using the command ssc install xttest2. I get an error message 'stata refused to send file' , I have tried changing the proxy address to the one that appears in my internet settings but now I get another error message 'proxy host not found', anyone with an idea of how to resolve this?

[Nick Cox]

We can't see your computer from here, which is in your interests. Depending on your set-up you may need several settings to be correct. On my system I need

 
set httpproxy on
set httpproxyhost <appropriate_web_site>
set httpproxyport 8080

where your appropriate web site will differ unless you are at my institution.

In general, Statalist is a poor forum for queries like this, if only because you may end up giving details of your system to others: the risks may be negligible but they are not zero. It's best to liaise with (a) StataCorp technical support (b) your own systems people.

[Mbako MBO]

Thanks for this advise, its valuable