Announcement

Collapse
No announcement yet.
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • r(679) Error while updating documentation files on Statanow/Mp 19.5 for MAC

    Hi. I installed Statanow/MP for Mac 19.5 . It updated the utility files and executable files without an issue. But I got r(679) error while updating documentation both times. How can I sort this issue out? I am Mac M4 Pro user ( recently purchased) was Stata user on HP/Windows. I am not a highly technical person. I would very much appreciate if you could point me in the right direction avoding very technical terms as much as possible. Thank you.

  • #2
    679 is not a documented error. I would try again. If the problem recurs get in touch with whoever sold you your copy of Stata for support.

    Comment


    • #3
      This also happened to me very recently. Restarting my computer and then trying to update again fixed the problem.

      Comment


      • #4
        r(679) error is a network transfer error that can't be mapped to a Stata-defined return code. Please contact Stata technical support so that they can help you get the real network transfer error and troubleshoot the problem.
        -Chinh Nguyen

        Comment


        • #5
          Originally posted by Neslihan Yilmaz View Post
          Hi. I installed Statanow/MP for Mac 19.5 . It updated the utility files and executable files without an issue. But I got r(679) error while updating documentation both times. How can I sort this issue out? I am Mac M4 Pro user ( recently purchased) was Stata user on HP/Windows. I am not a highly technical person. I would very much appreciate if you could point me in the right direction avoding very technical terms as much as possible. Thank you.
          I have the same problem. When downloading documentation files I get the error r(679)

          Did you find a way to resolve the problem.

          Comment


          • #6
            We appreciate everyone's patience in this matter; the failed downloads appear to have been triggered by a change with our proxy service. Settings within the service have been adjusted and we believe the issue is now resolved.

            -Pete

            Comment


            • #7
              I am still getting this error. Any solution?

              Comment


              • #8
                Any update? I am getting this error while trying to import a file from Google Drive (though it works in other cases). My Stata was purchased by the university

                Comment


                • #9
                  Please contact Stata technical support so that they can help troubleshoot the problem.
                  -Chinh Nguyen

                  Comment


                  • #10
                    I just got this today. I'm trying to update StataNow 19.5. I just upgraded my MacBook Pro to Tahoe 26.5.2.

                    Comment


                    • #11
                      Originally posted by John Transue View Post
                      I just got this today. I'm trying to update StataNow 19.5. I just upgraded my MacBook Pro to Tahoe 26.5.2.
                      I tried again this morning (June 30, 2026) and it worked perfectly on the first try.

                      Comment


                      • #12
                        It happened again today (August 8, 2026). I'm still on the same OS 26.5.2

                        Comment


                        • #13
                          I have notified our IT department.
                          -Chinh Nguyen

                          Comment

                          Working...
                          X