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  • Stata support

    Does State have a contact email for technical help as it used to have in the past, or just this forum?

  • #2
    [email protected]

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    • #3
      [email protected] -- it's on their web page, though buried a few clicks deep. Before reporting a problem there, I recommend reading the advice at https://www.stata.com/support/tech-support/contact/ about what kind of information would be most helpful to them.

      That said, it probably wouldn't hurt to raise the issue here first. Somebody might be able to spot a problem with your data or code. Or, if it really is a problem with Stata itself, confirmation from others, and identification of which versions/OS's are affected can be helpful.

      Added: Crossed with #2.

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      • #4
        I was just referring to a help for statistics, I did not manage to get a reply on the forums. I do recall many years ago I had contacted them and got, a solution from their team.

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        • #5
          Well, I don't think they consider help for statistics part of their job. But they might handle your question, I don't know.

          That said, I'm guessing your referring to your recent thread at https://www.statalist.org/forums/for...ood-maximising. You received a response indicating that your question was unclear. You replied to that providing a longer explanation. But to me, at least, it was no clearer than the first. I think you will need to provide a more specific explanation of what you want: "stochastic optimization" is a generic term that could refer to many different things. If you have a specific algorithm in mind that you want to try to use in Stata, then post a link to an article that gives the details, or, if it's short enough for you to explain in the post, do that. I think you are not getting a response because nobody knows what you are looking for. It is also possible that others have read the post and know what you want, but don't know of any solution available in Stata.

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          • #6
            Originally posted by Clyde Schechter View Post
            Well, I don't think they consider help for statistics part of their job. But they might handle your question, I don't know.

            That said, I'm guessing your referring to your recent thread at https://www.statalist.org/forums/for...ood-maximising. You received a response indicating that your question was unclear. You replied to that providing a longer explanation. But to me, at least, it was no clearer than the first. I think you will need to provide a more specific explanation of what you want: "stochastic optimization" is a generic term that could refer to many different things. If you have a specific algorithm in mind that you want to try to use in Stata, then post a link to an article that gives the details, or, if it's short enough for you to explain in the post, do that. I think you are not getting a response because nobody knows what you are looking for. It is also possible that others have read the post and know what you want, but don't know of any solution available in Stata.

            I have opened a new thread with a sample of data here https://www.statalist.org/forums/for...-potential-gdp

            No intention of spamming the forum!

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            • #7
              I don't know if your revised post will draw a response or not. Certainly as a non-economist, I have no idea how one might figure out what GDP "would have ben" from the variables in the data, but maybe there are ways of doing that which would be known to an economist. As there are many economists on the Forum, give it a day or two to see if you get a response.

              If none is forthcoming, I would follow-up that post with an explanation of how to identify what GDP would be from the variables shown. Also clarify which of the variables are the "indicators" you are interested in and give some information about how one thinks of their relationships to GDP, so one might figure out what "optimal" values of those might be. (I assume by "optimal" you mean values that maximize GDP.)

              All in all, though, this sounds more like a question about econometrics than about statistics or Stata.

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