Renewing License - Single User-Payment Problem

[Subaran Roy]

Hi.

I tried to renew my single user license (it will expire on 9th June) from India. It is of amount $125. I used the card last year which I used for purchase. However, now it is showing invalid credit card data. Then I tried my credit card it is showing the same.

Any help will be much appreciated. Thanks,

~Subaran.

[Nick Cox]

I would get in touch with whoever you bought your license from. I don't think sales people monitor Statalist and even if they did they are not going to discuss credit card payments in a public forum.

https://www.stata.com/customer-service/ may get you started.

[Subaran Roy]

Thanks Nick for replying. However I bought it from STATA official website.

Let me try the link you provided. Thanks.