r(676) error help

[Zachary Ramsay]

. ssc install longshape
server refused request to send
http://fmwww.bc.edu/repec/bocode/l/ either
1) is not a valid URL, or
2) could not be contacted, or
3) is not a Stata download site (has no stata.toc file).
r(676);

How can I troubleshoot this

[William Lisowski]

It works for me from my system, which is running Stata 16.1. This suggests the problem is with your system rather than with the longshape package at SSC. Are you able to install something else from SSC, or does this happen with all attempted SSC installations?

Is your system at an institution that places a proxy server between its internal network and the public internet? If so, the following might point you - or your company IT staff - in a helpful direction.

https://www.stata.com/support/faqs/w...-proxy-server/

[Zachary Ramsay]

It fails with all installations, I am never able to connect

[Zachary Ramsay]

Ok this computer is run through OpenDNS, I imagine thats the issue. How can I bypass it?

[William Lisowski]

You presumably need to find OpenDNS advice, or advice from whomever administers the OpenDNS configuration for your network. I say "presumably" because I'm unfamiliar with OpenDNS and how it operates, but it does appear that it has the ability to block access to sites.

It seems to me that you are being blocked from access to http://fmwww.bc.edu/ - you should see if you can open that URL in your web browser.

[Zachary Ramsay]

Strange, I can access it in my browser

[William Lisowski]

To me, this suggests a proxy server is intruding between your network and the public internet, and the process documented in the link at post #2 needs to be implemented to configure your installation of Stata to use the proxy server.

[Nick Cox]

This was a needed standard for me for several versions, the three essential hooks being

Turn on or off the use of a proxy server

set httpproxy {on|off} [, init]


Set proxy host name

set httpproxyhost ["]name["]


Set the proxy port number

set httpproxyport #

On a different note, longshape is mine but not a big deal. reshape long will do the important part of that in any case.

[Zachary Ramsay]

This is an output from the debug:

. ssc install query
socket(2,1,0) = 1356
ioctlsocket(1356,8004667e,7eee40) = 0
connect(1356,7eee60,16) = -1
select(1357,0,7eebc0,0,7eeb10,) = 0
select(1357,0,7eebc0,0,7eeb10,) = 1
getsockopt(1356,65535,4103,54c,7eee10,) = 0
send 1: send(1356,7ec4e0,40,0) = -1
send: SOCKET_ERROR: 10053
send failed with -1
send 2: send 3: send 4: send 5: send 6: sends complete.
closesocket(1356) = 0
server refused request to send
http://fmwww.bc.edu/repec/bocode/q/ either
1) is not a valid URL, or
2) could not be contacted, or
3) is not a Stata download site (has no stata.toc file).
r(676);

end of do-file

r(676);




This is also the result of turning off the proxy and trying to install


. set httpproxy off
(set httpproxy preference recorded)

. ssc install longshape
socket(2,1,0) = 1164
ioctlsocket(1164,8004667e,7f06b0) = 0
connect(1164,7f06d0,16) = -1
select(1165,0,7f0430,0,7f0380,) = 0
select(1165,0,7f0430,0,7f0380,) = 1
getsockopt(1164,65535,4103,48c,7f0680,) = 0
send 1: send(1164,7edd50,40,0) = -1
send: SOCKET_ERROR: 10053
send failed with -1
send 2: send 3: send 4: send 5: send 6: sends complete.
closesocket(1164) = 0
server refused request to send
http://fmwww.bc.edu/repec/bocode/l/ either
1) is not a valid URL, or
2) could not be contacted, or
3) is not a Stata download site (has no stata.toc file).
r(676);

On another note, can I simply download these files and install it manually outside of stata?