All my gph files no longer output properly in StataSE-15

[King Lim]

Hello,

I have recently switched/upgraded to Stata/SE 15. While many of the new features are great, I have since faced a critical problem.

In short, none of the graphs I plotted work now. I have even tried some of my old do files that have the standard graph twoway commands that will work just fine with my old Stata/SE 11 before the upgrade, and all of them are giving me this problem where every graphs produced are just a plain gray screen (see snapshot). Even merely opening some of my existing gph files only give me a blank screen.

Can anyone please help giving me advice on how to overcome this problem? Thank you.

Regards,
King

[Clyde Schechter]

What OS are you running under? Let's see if others who use Stata SE 15 on the same operating system are having similar problems.

[King Lim]

BTW, I think it is the graphic editor problem. When I save the blank file in alternative formats, such as emf, or print the graphs using PDF, they do output properly. It is only blank when I try to open and edit gph files using graphic editor, then I will only see a blank screen. As such, it is frustrating as I simply cannot modify the graphs using graph editor

Window 7

[Chinh Nguyen (StataCorp)]

Is your Stata completely up to date? If so, you should contact Stata technical support directly to troubleshoot your problem.

[King Lim]

Hi Chinh,

Yes It is completely up to date, and I have tried the usual troubleshooting stuff such as reboot and reinstalling the programme.

Have sent an email to technical support. Thanks.

Regards,
King

[King Lim]

Hi Chinh,

BTW, it is definitely more than a mere data format or compatibility issue. In my opinion, it is more of a faulty visual interface issue with the graphic editor when reading gph file.

It is easy to know why. I type in data randomly in the data editor, hence generating var1 and var2. Then, I simply write a graph twoway scatter var1 var2 command. Still, nothing but the blank screen comes out. Basically, every gph file I tried to open (be it from plots with newly generated data with Stata-15) cannot be seen in the graph editor. Thank you.

Regards,
King