Scroll not working in results window

[Malin Kallen]

Hello,

The last few weeks something has happened to my program and I cannot scroll up and down in the results window anymore. When I try only the bar to the right (can't seem to figure out what the appropriate name for that thing is) move but nothing happens in my window. Has this happened to anyone else and do you know what might fix it?

Regards,
Malin

[Friedrich Huebler]

Try this:

window manage prefs default

[Malin Kallen]

Thank you Friedrich but unfortunately it did not work.

[Friedrich Huebler]

Stata tech support should be able to help.

[Sergiy Radyakin]

Dear Ms. Källén,

try to see what has changed on your computer in the last weeks before this malfunction. Perhaps a second monitor installed? screen resolution has changed?
perhaps the bar to the right is not from the output window.

click in the output window, then use the mouse wheel, see if it makes a difference.

As with all the interface issues, the version matters. Describe your Stata version and your OS version.

Reinstall Stata if necessary.

Also make sure there is something to scroll in the output window.

Best, Sergiy

[Stefan Penczynski]

I have a very similar problem. I can use page up and down or the up and down key to go through the results, but two finger scrolling does not work. Interestingly, when I do scroll, the right bar of the window moves as if I was scrolling, but the content of the window does not move. I use STATA 14 on Windows 10. Any hints?